FAQs
Double-Hung Windows
Counts as 1 window
Crank-Out or Casement Windows
Counts as 1 window; for a row of casement windows, each panel is considered a window
Sliding Window and Sliding Doors
Counts as 2 windows; each panel is a window
Full Glass Door
Counts as 1 window
Arch Window or Specialty Shapes
Counts as 1 window
Transom Windows
Counts as 1 window
Bay or Picture Windows
Counts as 3 windows; each panel is a window
Yes, both our company and all of our technicians are fully insured.
We recommend having your windows cleaned twice a year to prevent hard water accumulation and to extend the longevity of windows and screens.
All windows are cleaned by hand individually. We use standard window washing supplies, squeegees, buckets, and soft cloths.
We use a combination of mild soap and water to wash your windows. It is environmentally safe and it will not leave streaks; it is also non-abrasive.
We do not use any acid based products, ammonia, or vinegar.
Final price is determined before the start of the job. You can view our price list and price guide, which can be found on our Window Washing, Gutter Cleaning, or Power Washing pages. Or, use our Quick Quote Pricing Calculator!
Yes, we typically like to do both inside and outside on your first service. After your first cleaning of the year, you can transition from inside and outside window cleaning to outside only. While inside windows may stay clean for a longer period than outside windows, smoking, children, pets, and other factors may contribute to your need for indoor window cleaning.
Typically, window cleaning can take anywhere from 1 hour to 6 hours, depending on the size of the house, number of windows, and when your last cleaning took place. Storms, screens, or French-style windows will add to the cleaning time.
If you are a first-time customer, we recommend that you are home for your window washing appointment. With this, we can offer a full price quote, ensure the service is to your satisfaction, and answer any questions you may have.
If you are having your gutters cleaned, you aren’t required to be home for your service. We can leave an invoice at your home after your gutters have been cleaned for your convenience. We do ask that you mail in payment within 5 days after the service has been completed. We also ask that you provide a phone number in case any questions should arise.
If you are having your outside windows cleaned, we don’t require that you’re home for this either, as long as storms and/or outdoor screens can be removed from the outside. We do ask that you mail in payment within 5 days after the service has been completed, as well as provide a phone number in case any questions should arise.
We offer same- or next-day service when available. During the busy season (spring and fall), we do recommend that you try to give one week’s notice when possible.
We offer:
8 A.M. -10 A.M. Arrival Time
10 A.M. – 12 Noon Arrival Time
12 Noon – 2 P.M. Arrival Time
2 P.M. – 4 P.M. Arrival Time
Yes, we have Saturday appointments available. During our peak season (spring and fall), we offer Sunday appointments.
We bring our own equipment and supplies. We do ask that all blinds and/or window treatments are open or tied back before our arrival, and that there is a clear path to each window. Please remove any breakables or nick-knacks on or around the window area.
Most maid services use a product like Windex and paper towels, which will not clean your windows. Instead, it will rub the dirt around, which will create a static charge that will attract dirt and dust to your windows—but worst of all, it can scratch the glass. Our window washers use only professional window washing tools and equipment.
There are a few main things that will cause your window to become dirty:
- Dust
- Dirt
- Pollen
- Insect droppings and nest building
No, we do not remove Window Air Conditioning Units due to liability and safety concerns.
We try to closely monitor the current weather conditions. If the weather is questionable on the day of your appointment, please contact our office toll-free at 1-800-820-6155.
No, not if they are clean. When your windows are clean, you don’t have any dust or dirt for the water to adhere to. However, if your windows are dirty, rain simply attaches itself to dirt that is already there, often making them look worse.
The main reason for foggy windows is that you can have a broken or damaged rubber seal. The rubber seal is what keeps the gas between the pains from escaping. Your windows will look foggy because moisture gets gets trapped in between the panes.
We recommend that screen be cleaned once a year.
We cannot guarantee that all stains or spots will be removed during the cleaning of your screen. However, we will do our best to try to remove as many of the stains as possible. Screens that are not cleaned on a regular basis will accumulate a buildup of dirt and grime that can cause stains and spots, and this sometimes becomes permanent.
No, tracks and frames have an additional charge. Basic window washing includes the cleaning of the actual glass and wiping down your window sills. Tracks and frames are priced separately.
It is much more time-consuming to wash each individual pane one at a time as opposed to washing the whole window in one motion.
The floors will be covered with a drop cloth or towels to prevent anything from dripping on the floor. The workers will also be careful not to mark up your walls.
Out of respect for you and your home, our window washers will either remove their shoes or wear shoe covers.
Yes, we are fully insured. We hire only responsible individuals, and we also perform background checks.
If you are not completely satisfied, please call our office within 7 days of your service date.
We accept cash, check, Visa, Mastercard, Discover, Zelle and Chase Pay.
Yes, we do offer gift certificates. Please call our office at 1-800-820-6155 to inquire.
No, we do not scrub the outside of gutters. Our gutter cleaning service is for the removal of debris that is inside your gutters.
Please contact our office for any appointment changes. You can reach us toll-free at 1-800-820-6155. Please do not email any appointment changes. Call the office for any changes or questions that you might have.
OUR FAMILY OF COMPANIES
